Austral Candles was founded in 1985 by Nick Martin (pictured) when it then traded as the Bundaberg Candle Co. He has maintained control ever since, overseeing the development of the business from fairly primitive beginnings.

The business basically only sells what it makes.

All the products are hand-made using high quality materials to give excellent burning times and value for money. The candles are smokeless and dripless under normal circumstances and we know that you know not to leave a burning candle unattended.

Any information supplied to us is treated as confidential and will not be passed to other people or businesses. Details are not stored in our computer although any photographic images will be kept until we're sure they're no longer required - they can be immediately deleted if so desired.

We hope you like our candles ( may they soon become yours ! ) and welcome any comments you might like to make.

A minimum $20.00 order value (excluding freight/handling charge) is requested when buying through this site. All prices include the GST payable on these goods.

We are presently only able to accept payment by cheque, money order (made out to Austral Candles) or electronic transfer.

There is a single freight and handling charge of $9.90 per order. This means, effectively, the more you buy the cheaper it becomes. It's not so much an inducement to spend as our way of saying thanks for the extra business. This charge applies to destinations covered by the Australia Post delivery network. "Overseas" rates will be quoted on application.

Normally the candles will be dispatched within three working days of being ordered but the actual time before they are received will vary according to the destination. With the personalised candles we would appreciate being given as much notice as possible.

Any transit damage claims involving Australia Post have to be processed by you, the recipient - it's their rule, not ours.

We will not pass on any information given to us to any other people or companies.

We will rectify any mistakes we make at our expense.

When we are working with photographic images for the personalised candles it is understood that the customer has given their approval for us to use that image and, if appropriate, the subjects themselves agree to that image being used. Photographs will be returned with the order. If you're sending us any photographs separately please ensure there's sufficient information given so that we can identify which order they relate to. Images can also be sent as an e-mail attachment in the JPEG format, scanned at 250 DPI., but please crop them to about 1.5 times the subject area to minimise the file size.

All prices are quoted in Australian Dollars.